We ship as fast as we can, most orders go out within 2-3 days. We ship via courier and guarantee that you will receive your order. Should your order get lost, we will replace your order immediately. Please contact us if you have any shipping questions. Shipping anywhere in South Africa is free.
We ship just about anywhere in the world using a service called Tracked Mail. Tracked Mail is a combination of courier and the UK Royal Mail. It normally takes around 7 days and is quite reliable but should your package go missing, we will ship a replacement immediately. Sealand Gear subsidises all international shipping so that you, the customer, pays no more than R450 per order up to 2kgs.
We can look at other shipping options on request.
If you purchased a product directly from us here at sealandgear.com and you are not satisfied for any reason, return it to us, unused and in the condition you received it, within 30 days and we will issue a refund for the purchase price of the product. Sealand Gear products that are purchased from a retail outlet should be returned to the original place of purchase.
1. Return to:
Unit 30B, Nearby Park
2. Include the packing slip, along with reason for return. If you don't have the packing slip, please include your name, email address and order number if possible.
3. Email us at firstname.lastname@example.org or call us on +27 21 4470714 with any additional questions.